We’re here to help with any question or issue you run into.
For any question, bug report, or help with your account, email us at davidsnhr@gmail.com. We typically reply within 2 business days.
If your question is about your gym membership, class schedule, or billing, you can also contact the front desk of your gym directly — they can help faster with day-to-day account changes.
I forgot my password. How do I reset it?
On the login screen, tap “Forgot password” and enter your email. We’ll send you a verification code to reset it. If you don’t receive the code, check your spam folder or contact us at davidsnhr@gmail.com.
I don’t have an account yet — how do I sign up?
Accounts are created by your gym. Ask your gym’s front desk or coach to register you, and you’ll receive login credentials to access the app.
How do I book or cancel a class?
Open the Schedule tab, select a class, and tap to reserve or cancel your spot. If a class is full, your gym may offer a waitlist — check with your coach.
How do I update my profile or personal information?
Go to the Profile tab to update your photo, sex, or weight. For changes to your name, email, or phone number, contact your gym’s staff.
How do I delete my account or my data?
Email us at davidsnhr@gmail.com or ask your gym to close your account. See our Privacy Policy for details.
The app is crashing or not working correctly.
Try closing and reopening the app, and make sure you’re on the latest version from the App Store. If the problem continues, email us at davidsnhr@gmail.com with a description of the issue and, if possible, a screenshot.
You can review our Privacy Policy to learn how we handle your data.